Monthly Utility Rate Increase for Water and Sewer

In 2023, the Town conducted a comprehensive water, wastewater, and non-potable rate study to ensure it was collecting enough revenue to cover utility operations, maintenance, and capital reinvestment costs or replacement projects. The study, conducted by Raftelis, a third-party consulting firm, revealed that the current utility rates were not sufficiently covering all necessary operational costs. To ensure the Town’s water, wastewater, and non-potable services are adequately funded to meet the community's needs, the Town will raise utility rates effective April 1, 2024, and customers will see their first new bill at the beginning of May since the Town bills in arrears. The rate increase also includes a new tiered system for residential rates. The Town Board adopted the new rates at the February 15, 2024, Board meeting via resolution No. 2024-05. 

What will the rate increase be used for?

The rate increase will cover regular operations, maintenance, capital replacement, and reinvestment costs. Increases to tap fees will help fund the Town’s participation in the Northern Integrated Supply Project (NISP), participation in the Cobb Lake Regional Water Treatment Authority. 

Why is a rate increase needed now?

The Town of Eaton has not conducted a comprehensive rate study in over a decade, even though the cost to provide water and wastewater services has continued to increase. If the rates do not increase, more severe or urgent increases may be needed in the future. To avoid an even larger funding gap and to fund future infrastructure needs, a rate increase, as recommended by the rate study, is necessary now. 

Residential Customers Rate Information
Residential customers can expect to see the base water rate increase from $49.12 to $58.09 per month. The base rate covers 0-4,000 gallons, which did not change. All residents are billed at the 5/8- and 3/4-inch rates for water. Rates for residential water usage exceeding 4,000 gallons a month can be found in the tables below. 

Residential customers can expect to see the base sewer rate increase from $29.15 to $33.48 per month. This is a flat monthly rate. 

Customers with non-potable irrigation can see their increase in the table below. 

Additional Information

Commercial customers can find updated rate information in the tables below.

Water Rates - Residential

Water Rates – Commercial

Bulk Water

Water Tap Fees

Sewer Rates - Residential

Sewer Rates - Commercial

Sewer Tap Fees (No Change)

Non-Potable Rates

Late Fee